Tell us what went wrong
A person reads every message. Not a queue, not a bot — usually a reply within one business day.
Found a bug rather than needing help?
Report it here instead — the form asks the things that make a bug reproducible, and it goes straight onto the list we work from. You can also report one from inside LANWRX, under Settings, which attaches your version and Windows version automatically.
Reporting a security issue
Email security@companywrx.com rather than using this form. We acknowledge within two business days and tell you what we intend to do and when. We will not threaten you for reporting something in good faith — if you have found a way to make LANWRX listen on a port, we want to know before your customer does.
Looking for an answer rather than a conversation? The FAQ covers what people ask most.